Reimbursement and customer care

Envara Health will help guide you through the reimbursement process

It can be stressful to navigate the insurance reimbursement process for medical nutrition. Envara Health's Reimbursement Support program is here to help. We'll provide assistance every step of the way, regardless of your insurance type or payment options.

Nationwide Reimbursement:

WIC** (check with your state agency for specific information)

State Reimbursement:

Florida Managed Medicaid
MaineCare Medicaid
Michigan Medicaid
Mississippi Medicaid
New York Managed Medicaid
Texas Blue Cross Blue Shield
Texas Managed Medicaid

*TRICARE is a registered trademark of the Department of Defense, Defense Health Agency.
**WIC is a registered service mark of the U.S. Department of Agriculture for USDA's Special Supplemental Nutrition Program for Women, Infants and Children.

Let's get started!

Get in touch with us

  1. Your healthcare provider recommends Encala
  2. Complete the Reimbursement Support Form with your healthcare provider
  3. Send the completed form to our Reimbursement Support Team by emailing it to 

We get to work

  1. We’ll research available coverage options
  2. We’ll relay coverage results and any out-of-pocket costs you may have
  3. If applicable, we’ll assist with prior authorizations and/or appeals

You get what you need

  1. We’ll connect you with suppliers for Encala, regardless of insurance coverage determination
  2. We’ll continue to provide support for future orders of Encala

How Envara Health helps you get started:

  1. Complete the reimbursement support form.*
  2. Email the form to**
  3. For help, contact Encala Reimbursement Support
    Monday through Friday, 9:00 AM to 7:00 PM ET

*please note that we also have an Encala letter of medical necessity template on our HCP site

**The form can also be faxed to 484-930-0761.

If your doctor recommends Encala™ for you to treat a specific diagnosed medical condition, any amount you pay out of pocket for Encala may be tax deductible as a medical expense or eligible for reimbursement under a health flexible spending account (FSA), health saving account (HSA), health reimbursement account (HRA), or other tax-favored health plan.  To deduct or receive reimbursement for the cost of Encala, you may need to have certain documentation, including a receipt for your purchase of Encala and a doctor’s written recommendation.

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